House Call Frequently Asked Questions

What do I need to do to prepare for my visit?

  • Ensure your cat/dog is properly restrained – dogs should be fitted with a collar and leash, cats should be confined to a small area (a bathroom or laundry is perfect)
  • If your dog is known to be aggressive then ensure you are able to place a muzzle before the vet arrives
  • Have any paperwork ready to show the vet, eg. vaccination history, insurance forms
  • Sit back and relax, we are here to ensure a stress free vet visit in the comfort of your home


What if my pet needs further tests or treatment?

  • If your pet is really unwell and the vet is concerned that they need more intensive care then we have the ability to transfer back to your clinic
  • Our house call van is fully equipped to house all size pets
  • The clinic has in-house blood testing, radiography, ultrasonography and a surgical theatre available


How is payment processed?

  • We accept cash, debit and credit cards
  • Payment is required at the time of the consult