Returns & Exchanges

Firstly, you must notify us of your intention to return within 7 days of receiving your order for approval. Then, if the product is in perfect condition (with tags etc. still on), you can return it to our address printed on the dispatch label and order new products from our website to the same value. We will credit you for the original product when you send us an order number for the new order.

For any palatability issues with food purchases please contact the company directly for refund.

We do not refund products unless they are proven to be faulty.